Kernow4paws – Luxury Pet Hampers
At Kernow4paws, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services. This policy applies only to Kernow4paws, a UK-based company trading exclusively within the United Kingdom. As a company operating in the United Kingdom, Kernow4paws complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This means we are committed to processing your personal data lawfully, fairly, and transparently, and to upholding your rights under data protection law
1. Information We Collect
· Personal Information: When you place an order or register for an account, we collect details such as your name, billing and delivery address, email address, telephone number, and payment information.
· Order Details: Information about the products you purchase, delivery instructions, and transaction history.
· Website Usage Data: We gather data on how you interact with our website, including your IP address, browser type, device information, and browsing behaviour through cookies and analytics tools.
· Communications: Any correspondence you send to us, including emails, contact form submissions, and feedback.
2. How We Use Your Information
· To process and fulfil your orders, including delivery and payment processing.
· To communicate with you regarding your orders, account, and customer service enquiries.
· To improve our website, products, and services based on your feedback and usage patterns.
· To send you updates, offers, and marketing communications (only if you have opted in to receive these).
· To comply with legal and regulatory obligations as required under UK law.
3. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery couriers, and IT support, only to the extent necessary to provide our services. All such third parties are required to maintain the confidentiality and security of your information.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. Our website uses secure SSL encryption for all transactions.
5. Retention of Data
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal or accounting requirements.
6. Your Rights
As a UK resident, you have the right to:
· Access the personal information we hold about you.
· Request correction of inaccurate or incomplete information.
· Request deletion of your data, subject to our legal obligations.
· Object to or restrict the processing of your data in certain circumstances.
· Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at Hello@kernow4paws.co.uk.
7. Cookies
Our website uses cookies to enhance your browsing experience and gather analytics data. You can manage your cookie preferences in your browser settings. For more details, please refer to our separate Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please review this policy regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: Hello@kernow4paws.co.uk
This Privacy Policy was last updated on 06/12/2025.